VIOC Charge On Card

VIOC on Your Bank Statement Explained: Valvoline Instant Oil Change Services

Understanding “VIOC” on Your Bank Statement

If you’ve recently noticed a “VIOC” charge on your bank or credit card statement, you might be wondering what it means. This charge is most likely linked to Valvoline Instant Oil Change (VIOC), a popular automotive service provider. Valvoline offers a variety of services such as oil changes, vehicle inspections, and other maintenance procedures, which result in charges appearing as “VIOC” on your financial statements.

What is VIOC?

“VIOC” stands for Valvoline Instant Oil Change. It refers to services performed by Valvoline at one of its many service centers across the country. Valvoline specializes in quick oil changes, tire rotations, battery checks, air filter replacements, and other minor maintenance tasks. The “VIOC” charge reflects the payment made for these services, whether using a debit or credit card

What Services Could the VIOC Charge Cover?

The VIOC charge generally covers basic automotive maintenance services, including:

  • Oil Changes: One of the most common services offered. Depending on the type of oil you select, the price can vary (synthetic oils tend to cost more than conventional oils).
  • Tire Services: Rotations or pressure checks.
  • Filter Replacements: Air, fuel, or oil filter changes.
  • Fluid Top-ups: Power steering, coolant, and windshield washer fluids.
  • Battery Testing and Replacements​(

These services, depending on the specific work done, are reflected in the amount listed next to the “VIOC” charge on your statement.

Why Does the VIOC Charge Appear?

After completing any maintenance or service at Valvoline, you typically pay for the work using your credit or debit card. This transaction shows up as “VIOC” on your statement. It’s essentially a code to help you recognize where the charge came from.

To make sure the charge is legitimate, compare the date and amount on your bank statement with the receipt provided by Valvoline after the service. It’s always a good idea to review your records and confirm that the service was performed​.

What To Do If You Don’t Recognize the VIOC Charge

If you find a VIOC charge on your statement but don’t recall using Valvoline’s services, it could be due to one of several reasons:

  • Forgotten Service: You may have visited Valvoline for a quick service and forgotten about it.
  • Fraud: In rare cases, fraudulent activity may occur. If you’re sure you didn’t authorize the charge, immediately contact your bank or credit card provider. They can help investigate and possibly refund the charge.
  • Billing Mistake: Sometimes, there can be an error in billing, which can be resolved by contacting the Valvoline location where the service was provided​(

Steps to Take If You Find an Unknown VIOC Charge

  1. Check Your Receipts: Review all service receipts to match the charge with the work done on your vehicle.
  2. Contact Valvoline: If the charge doesn’t seem familiar, call the specific Valvoline location listed on your statement. They can provide more information about the charge.
  3. Notify Your Bank: If you suspect fraud, contact your bank to dispute the charge.
  4. Monitor Your Account: Keep an eye on your statements regularly to catch any suspicious transactions early​(

Preventing Confusion Over VIOC Charges

To avoid confusion in the future, always ask for an itemized receipt after getting any service from Valvoline or similar service centers. Keep track of your vehicle maintenance and review your statements frequently to spot any unexpected charges. Additionally, consider paying with cash or using loyalty programs that might provide discounts​.

Conclusion

A “VIOC” charge on your bank statement is typically related to automotive services from Valvoline Instant Oil Change. While most of the time these charges are legitimate, it’s essential to verify them by checking your receipts and records. In case of any discrepancies, don’t hesitate to reach out to Valvoline or your bank for clarification. Staying vigilant with your financial transactions can help you avoid issues related to unrecognized charges.

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